Shipping policy

All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. For custom orders the processing time may be longer.  You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We offer $10 flat rate shipping to all USA States and territories.

Local Pick up:

You can skip the shipping fees with free local pickup at 657 Condado St, San Juan, PR. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10:00am to 6:00pm from Tuesday to Saturday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at tiago@shoprebecatiago.com with your name and order number, and we will look into it for you.

** Please, verify your shipping address before submit the order. We are not responsible for lost orders due to an invalid shipping address.